How can I open FOB or EXW shipments if I am not the freight payer?

If you receive request from your partner to place a booking on their behalf/ on their account, please follow below steps:

Step 1: Ask them to add you as the partner and authorize you to place booking on their behalf on Twill first.

Step 2: After that, you will receive an invitation to join Twill (if you have not registered on Twill) and and another email to accept authorization via email.

Step 3: Following the instruction in the email and on the platform to complete your registration

Step 4: Once you are registered on Twill and accepted the authorization from your partner, you can start opening new bookings. Remember to choose your partner as the Freight Payer, if you are booking on their behalf!

Booking Steps

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