Shipment management

What are container seal numbers and how do I use them?

In international shipping, all containers must be secured (sealed) with at least one seal before a shipping line will allow it to be shipped. A seal is a tag with a number secured around the lock of a shipping container after being loaded.

A seal on a container cannot be opened without cutting it. Because it can only be removed once, the container will remain unopened until it is delivered to the buyer.

Each seal should be identifiable by a series of numbers and letters. This is called the seal number. When the container has reached its destination, the buyer should verify if the seal number is the same as the one listed in the Bill of Lading. The supplier is responsible for entering the correct seal number(s) during Shipping Instructions.

Shipping instructions

Where and how can I find the HS code?
Your cargo needs to have the corresponding HS code for the commodities being tra...
What other details are mandatory when submitting shipping instructions?
The platform will advise you which details are mandatory and optional when submi...
What are shipping instructions?
Shipping Instructions or SI is a document that provides detailed specifications ...
What are container seal numbers and how do I use them?
A container seal is a tag with a number that is secured around the lock of a shi...
What is the gross weight requested when placing a booking?
In shipping, gross weight includes the weight of the actual product being transp...
What is the net weight requested when placing a booking?
The net weight is the weight of an item or product without adding the packaging ...
Do I need to provide a Harmonized System (HS) code when submitting shipping Instructions?
The platform will advise you if you need to to provide a Harmonized System (HS) ...
Can I, as a buyer, fill in the shipping instructions?
The shipping instructions can only be submitted by the supplier via the platform...
Can I submit shipping instructions in my own language?
The shipping instructions can only be accepted using English while doing interna...
Can I submit multiple Harmonized System (HS) codes in one container?
You can only submit one Harmonized System (HS) code per container. ...
What if I’m using multiple package types when shipping?
In case you use multiple package types, you should input ‘Package’ as the packag...
How do I submit my shipping instructions?
The shipping instructions can be submitted online and the platform will guide yo...
When and how to use the marks and numbers field on shipping instructions?
Marks and Numbers is an optional field used to identify different pieces of carg...
What is the shipping instructions deadline?
This deadline indicates when you should submit your shipping instructions. ...
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