Shipment management

Will I be able to request delivery via chassis or side loader?

The prices we display around inland transportation are always based on a pick-up or delivery via Chassis (Container remains on the chassis of the truck and loading is completed via port ramp or forklift). If you request the container to be delivered with a Sideloader (the container will be placed on the ground) we encourage you to reach out to our Twill Customer Care team and state your request as this might impact the total price of the delivery.

Container pick up and delivery

Can I specify date/time of pick-up and delivery?
Via the platform you will be able to submit your request time and date for arran...
Will I be able to specify my delivery instructions?
We will prompt you or your partner to insert the details required to arrange lan...
Will I be able to request a preferred language of the driver?
You will not be able to chose the nationality or language of the driver that wil...
Will I be able to submit additional instructions?
If there's any change in your delivery instructions, you can amend it on the pla...
Will I be able to request delivery via chassis or side loader?
The prices we display around inland transportation are always based on a pick-up...
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