What happens if I lose my Bill of Lading?
Without the Original Bill of Lading, the release of your cargo will be put on hold until a new Bill of Lading is presented, or we get the confirmation from the shipper to release the cargo without a Bill of Lading.
In these cases, you need to notify us notify us immediately, so we are aware of the situation and can support you.
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Related FAQs
Can I change my place of delivery after I have received my Bill of Lading (BoL)? Can I get my Original Bill of Lading (OBL) before vessel sails if I have paid all the necessary charges? Can I preview shipment details as they will appear on the Bill of Lading prior to printing? Can I print my Bill of Lading (BoL) online without the need to visit the local office? Can I submit shipping instructions in any language? Can I switch consignee or shipper after the Bill of Lading (BoL) has been issued? Can I, as a buyer, fill in the shipping instructions? Do I need to provide a Harmonised System (HS) code and where can I find the correct code? Do all shipments have a bill of lading? Does Maersk Go offer a Switch Bill of Lading? How a bill of lading is used in the shipping process? How do I amend the Bill of Lading?New to Maersk.com?
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