Getting started

Will I be able to receive prices without signing up?

All our prices are instantly available on the platform. In order to give you a complete digital journey, it is not possible to share prices outside of the platform. This is to avoid any risk of price discrepancy between prices that have been shared offline versus what is being displayed online.

Costs & Prices

How do I see prices?
All our prices are instantly available on the Twill platform and will immediatel...
Can I negotiate the prices I see online?
Our online price levels are market relevant and cannot be negotiated....
What is the maximum possible size of my cargo?
40 foot container shipment can carry up to 18 tons per container....
Can I apply for credit?
Yes, once you have signed up and become an active Twill customer, you will be ab...
Does Twill contact the supplier to arrange delivery of the goods?
During the booking process you are asked to provide the necessary documents and ...
Is there any cost for signing up to Twill?
Signing up and using the Twill platform is free and no charges will be made unti...
What is the validity of your prices?
Our prices are split between 'daily' and 'fixed' prices. ...
Will I be able to receive prices without signing up?
All our prices are instantly available on the platform. In order to give you a d...
What information does Twill need to process my booking?
Do you want to know all the information needed to process your booking? On this ...
Where can I find the vessel Rate Of Exchange (ROE)?
Vessel Rate Of Exchange (ROE) is available on our platform. Find the country you...
I just want to check schedules, not book. How should I proceed?
To check schedules or a desired route, you first need to Sign Up (there's no cha...
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