Getting started

Can I negotiate the prices I see online?

All our prices are instantly available on the platform and will immediately appear based on your search criteria. Our online price levels are market relevant and cannot be negotiated.

Costs & Prices

Can I apply for credit?
Yes, once you have signed up and become an active Twill customer, you will be ab...
I just want to check schedules, not book. How should I proceed?
To check schedules or a desired route, you first need to Sign Up (there's no cha...
How do I see prices?
All our prices are instantly available on the Twill platform and will immediatel...
Is there any cost for signing up to Twill?
Signing up and using the Twill platform is free and no charges will be made unti...
What information does Twill need to process my booking?
Do you want to know all the information needed to process your booking? On this ...
Where can I find the vessel Rate Of Exchange (ROE)?
Vessel Rate Of Exchange (ROE) is available on our platform. Find the country you...
Will I be able to receive prices without signing up?
All our prices are instantly available on the platform. In order to give you a d...
What is the maximum possible size of my cargo?
40 foot container shipment can carry up to 18 tons per container....
Can I negotiate the prices I see online?
Our online price levels are market relevant and cannot be negotiated....
Does Twill contact the supplier to arrange delivery of the goods?
During the booking process you are asked to provide the necessary documents and ...
What is the validity of your prices?
Our prices are split between 'daily' and 'fixed' prices. ...
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