Booking

What happens if I delay my shipment?

If you fail to meet the port deadline or cancel the container(s) within 7 days of departure you will be charged a no-show fee. The actual charges can be found on the platform during your booking journey.

Two-way commitment

What happens if Twill delays my shipment?
If we fail to load your cargo on the booked vessel OR if there is a delay of mor...
What is the two-way commitment?
If we fail to load your cargo within 3 days before or after the scheduled depart...
How does the two-way commitment agreement work?
Our two way commitment product features competitive pricing with a loading guara...
What happens if Twill cancel my shipment?
If we fail to load your cargo on the booked vessel OR if there is a delay of mor...
What happens if I delay my shipment?
If you fail to meet the port deadline or cancel the container(s) within 7 days o...
What happens if I cancel my shipment?
If the container(s) or the shipment is cancelled up to 7 days before vessel depa...
What happens if I cannot deliver my cargo to the port of departure on time?
If you fail to notify Twill of cancellation of part or all cargo, or fail to del...
© 2022    Turfmarkt 107, 2511 DP Den Haag, The Netherlands