Booking

What happens if my expected pick-up date is surpassed without a price being available?

We aim to offer prices in every case, but sometimes due to practical reasons, it is not possible to offer a price. We auto-cancel the reserved shipment / pre-booking request you have raised in such cases and do not charge you any fee for this. It is absolutely free.

Pre-booking

What happens if my expected pick-up date is surpassed without a price being available?
We aim to offer prices in every case, but sometimes due to practical reasons it ...
Can I cancel the 'Reserve your shipment' / 'Pre-booking' if I do not agree with the offered price?
Yes, you can reject the prices offered on the pre-booking and the pre-booking wi...
If I cancel the 'Reserve your shipment' / 'Pre-booking' will I be invoiced with a cancellation fee?
We offer free cancellation until we send out the booking confirmation....
When can I expect to be notified around price availability?
We respect your time and do not send unnecessary emails. We will send you the pr...
Does a 'Reserve your shipment' / 'Pre-booking' guarantee space?
Reserve your shipment / pre-booking notifies you when we have the prices for the...
What does it mean to 'Reserve your shipment' or 'Pre-book'?
We aim to offer you prices for every search you make, but sometimes it is not po...
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